Policy
Privacy Policy
SOGE Irrigation values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1. SOGE and Your Personal Data
SOGE Irrigation, operated by Solar Green Energy (Cambodia) Co., Ltd (SOGE)., is responsible for managing your personal data related to this application and its services.
This notice outlines your rights, how we handle your data, and the legal reasons for processing it. We may update this policy periodically, and any significant changes will be communicated where possible.
For any inquiries, you can contact us at:
Email: info@sogecambodia.com
Phone: +85512 61 97 15, +85593 41 88 99, +85581 90 48 49
2. Personal Data We Collect
2.1. Types of Data Collected
We gather the following personal information for the purposes outlined below:
• Contact Details: Your name, email, phone number, and company details to communicate with you.
• Interactions with Us: Records of conversations, inquiries, or support requests.
• Website & App Usage: Data on how you navigate our site (via cookies, if permitted) and which pages you visit.
• Device Information: Technical details about your computer or smartphone when you interact with us.
• Legal Requests: Documentation if you exercise your data protection rights.
• Survey & Contest Responses: Feedback or entries from promotions, questionnaires, or campaigns.
2.1.1 Types of Data Collected in soge Irrigation app
• Phone number and OTP verification data: Used for account authentication.
• Personally, Identifiable Information (PII): Name, address, and other details you voluntarily provide.
• Other Voluntarily Provided Details: Users may provide additional details to improve the service experience.
2.1.2 System Data Collected in soge Irrigation app
• Device and usage data: Information on how you interact with the app, including pressure and flow rate data from the system.
2.2. Phone Number Verification (OTP)
For security, we require one-time OTP verification using your phone number upon first-time sign-up. This prevents unauthorized access and protects user accounts.
2.3. How We Use Your Personal Data
We process your information based on legitimate interests, including:
• Fulfilling Requests: Using your contact details and communication history to deliver requested content or services.
• Performance Analysis: Evaluating website/app usage, device data, and contact information to improve content relevance.
• Marketing: Sending promotional materials (where legally permitted) unless you opt out. We respect your preferences.
• Training & Development: Utilizing collected data to enhance staff skills and service quality.
• Legal Protection: Retaining information to support or defend legal claims when necessary.
• Data Accuracy: Regularly updating and verifying your details to ensure correctness.
Anonymized Data Processing
We may anonymize and aggregate personal data (removing identifiers) for purposes such as:
• System testing and IT improvements
• Market research and data analysis
• Enhancing our platforms and developing new services
2.4. How We Collect Your Data
We gather personal information from various sources:
• You Directly: When you create an account, make purchases, submit forms, respond to surveys, contact us, or exercise your rights.
• Our Platforms: Data from your interactions with our website, apps, or connected devices.
• Business Partners: Information from affiliated companies or service providers to support product delivery.
• Third-Party Insights: Data from trusted providers to enhance our services and operations.
2.5. Data Sharing
We may disclose your information to:
• Technology and analytics providers: such as Google, Facebook, LinkedIn, and Instagram to support our business operations, improve IT infrastructure, and enhance customer understanding.
• Regulatory authorities: if required by law.
We do not sell or trade your personal information with third parties.
2.6. Data Retention
We retain personal data only as long as necessary for its intended purpose and compliance with legal requirements.
SOGE Irrigation values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1. SOGE and Your Personal Data
SOGE Irrigation, operated by Solar Green Energy (Cambodia) Co., Ltd (SOGE)., is responsible for managing your personal data related to this application and its services.
This notice outlines your rights, how we handle your data, and the legal reasons for processing it. We may update this policy periodically, and any significant changes will be communicated where possible.
For any inquiries, you can contact us at:
Email: info@sogecambodia.com
Phone: +85512 61 97 15, +85593 41 88 99, +85581 90 48 49
2. Personal Data We Collect
2.1. Types of Data Collected
We gather the following personal information for the purposes outlined below:
• Contact Details: Your name, email, phone number, and company details to communicate with you.
• Interactions with Us: Records of conversations, inquiries, or support requests.
• Website & App Usage: Data on how you navigate our site (via cookies, if permitted) and which pages you visit.
• Device Information: Technical details about your computer or smartphone when you interact with us.
• Legal Requests: Documentation if you exercise your data protection rights.
• Survey & Contest Responses: Feedback or entries from promotions, questionnaires, or campaigns.
2.1.1 Types of Data Collected in soge Irrigation app
• Phone number and OTP verification data: Used for account authentication.
• Personally, Identifiable Information (PII): Name, address, and other details you voluntarily provide.
• Other Voluntarily Provided Details: Users may provide additional details to improve the service experience.
2.1.2 System Data Collected in soge Irrigation app
• Device and usage data: Information on how you interact with the app, including pressure and flow rate data from the system.
2.2. Phone Number Verification (OTP)
For security, we require one-time OTP verification using your phone number upon first-time sign-up. This prevents unauthorized access and protects user accounts.
2.3. How We Use Your Personal Data
We process your information based on legitimate interests, including:
• Fulfilling Requests: Using your contact details and communication history to deliver requested content or services.
• Performance Analysis: Evaluating website/app usage, device data, and contact information to improve content relevance.
• Marketing: Sending promotional materials (where legally permitted) unless you opt out. We respect your preferences.
• Training & Development: Utilizing collected data to enhance staff skills and service quality.
• Legal Protection: Retaining information to support or defend legal claims when necessary.
• Data Accuracy: Regularly updating and verifying your details to ensure correctness.
Anonymized Data Processing
We may anonymize and aggregate personal data (removing identifiers) for purposes such as:
• System testing and IT improvements
• Market research and data analysis
• Enhancing our platforms and developing new services
2.4. How We Collect Your Data
We gather personal information from various sources:
• You Directly: When you create an account, make purchases, submit forms, respond to surveys, contact us, or exercise your rights.
• Our Platforms: Data from your interactions with our website, apps, or connected devices.
• Business Partners: Information from affiliated companies or service providers to support product delivery.
• Third-Party Insights: Data from trusted providers to enhance our services and operations.
2.5. Data Sharing
We may disclose your information to:
• Technology and analytics providers: such as Google, Facebook, LinkedIn, and Instagram to support our business operations, improve IT infrastructure, and enhance customer understanding.
• Regulatory authorities: if required by law.
We do not sell or trade your personal information with third parties.
2.6. Data Retention
We retain personal data only as long as necessary for its intended purpose and compliance with legal requirements.
2.7. Your Rights
You have rights regarding your personal data, including:
• Transparency: Know what data we collect, how it’s used, and its sources.
• Access: Request a copy of your data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Ask us to erase your data in certain cases.
• Portability: Transfer your data to you or another provider.
• Objection: Disagree with automated decisions or processing based on consent.
• Withdraw Consent: Revoke permissions you’ve given us.
Note: Some rights apply only in specific situations, depending on legal grounds.
To exercise these rights or ask questions, contact us at info@sogecambodia.com.
2.8. Contact Us
For any privacy concerns or questions, email us at info@sogecambodia.com with the subject line "Data Protection Inquiry." Our team will respond promptly.
3. Security Measures
We implement strict security measures, including:
• End-to-end encryption for all website communications
• Extended Validation SSL (highest-grade encryption)
• Secure server rooms with physical safeguards
4. Cookies and Tracking Technologies
We and our partners use cookies on our platforms. While some are essential, others enhance your experience or personalize ads across our and our partners' sites.
You can disable cookies in your browser settings—continued browsing implies consent. To manage third-party cookies (e.g., Facebook ads), visit the respective partner’s site.
5. Third-Party Links
Our site may link to third-party websites. We do not control their privacy practices or content accuracy. This Privacy Policy applies solely to information collected on our website.
6. Updates to This Privacy Policy
Effective Date: 2025-Feb-06
Last Updated: 2025-Feb-07
You have rights regarding your personal data, including:
• Transparency: Know what data we collect, how it’s used, and its sources.
• Access: Request a copy of your data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Ask us to erase your data in certain cases.
• Portability: Transfer your data to you or another provider.
• Objection: Disagree with automated decisions or processing based on consent.
• Withdraw Consent: Revoke permissions you’ve given us.
Note: Some rights apply only in specific situations, depending on legal grounds.
To exercise these rights or ask questions, contact us at info@sogecambodia.com.
2.8. Contact Us
For any privacy concerns or questions, email us at info@sogecambodia.com with the subject line "Data Protection Inquiry." Our team will respond promptly.
3. Security Measures
We implement strict security measures, including:
• End-to-end encryption for all website communications
• Extended Validation SSL (highest-grade encryption)
• Secure server rooms with physical safeguards
4. Cookies and Tracking Technologies
We and our partners use cookies on our platforms. While some are essential, others enhance your experience or personalize ads across our and our partners' sites.
You can disable cookies in your browser settings—continued browsing implies consent. To manage third-party cookies (e.g., Facebook ads), visit the respective partner’s site.
5. Third-Party Links
Our site may link to third-party websites. We do not control their privacy practices or content accuracy. This Privacy Policy applies solely to information collected on our website.
6. Updates to This Privacy Policy
Effective Date: 2025-Feb-06
Last Updated: 2025-Feb-07
We encourage you to review this policy periodically. For questions, contact info@sogecambodia.com.